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Unit compliance case management

Bring every rule violation from report to resolution.

When a unit may be out of compliance with community rules or bylaws, create a case tied to that unit. Record what happened, add supporting details, set the severity, and track the outcome in one complete history.

One case for every violation

Connect each reported rule or bylaw violation to the unit it affects.

Consistent enforcement records

Capture the same core facts and supporting context for every case.

Clear follow-through

See what needs attention and preserve the outcome from report through resolution.

Capabilities

The tools your team needs—without the disconnected busywork

Each workflow stays connected to the people, records, and community it belongs to.

Unit-linked cases

Open a violation case against the relevant unit and association.

Rule and incident details

Document the compliance concern, when it occurred, and the context behind it.

Severity and status

Prioritize cases and track whether they are pending, in progress, disputed, escalated, or resolved.

Supporting evidence

Keep photos, notices, and other relevant documentation connected to the case.

Case follow-up

Maintain the information teams need as the unit addresses the reported violation.

Resolution record

Close the case without losing the decisions, documentation, or final outcome.

How it works

From reported concern to documented resolution

A structured case gives managers and boards a consistent process for handling units that may not comply with community rules or bylaws.

01

Open the case

Select the affected unit and record the reported violation, date, severity, and supporting context.

02

Manage follow-through

Update the status and documentation as the reported violation is reviewed and addressed.

03

Document the outcome

Record the resolution and close the case with its full history intact.

Consistent rule enforcement

Handle similar violations with the same clear process.

Unit-linked case records give managers and boards the facts and history they need to follow community rules more consistently.

  • Unit and association context
  • Rule and incident details
  • Supporting evidence
  • Status and resolution history

Questions

Frequently asked questions

Can I create a violation case for a specific unit?

Yes. Each case is connected to the relevant unit and association, keeping the compliance issue in the right property context.

Can I document which rule or bylaw may have been violated?

Yes. The case details and supporting documentation can capture the reported compliance concern and the context behind it.

Can I track a case until the issue is resolved?

Yes. Severity, status, supporting records, and the final outcome stay together throughout the case lifecycle.

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